The Federal Competition and Consumer Protection Commission has denied reports claiming that airtime borrowing and data advance services have been banned in Nigeria.
The commission described the circulating reports as false and misleading, saying no such directive was issued.
In an official statement, the FCCPC said its attention was drawn to media publications and viral social media posts suggesting that it had shut down or cancelled airtime borrowing and data advance services across the country.
The agency stated clearly that consumers can still access lawful telecom value added services, including airtime borrowing and data advance options.
According to the commission, it has not prohibited any legitimate service in the sector.
The clarification follows public concern over alleged service disruptions and complaints from subscribers.
FCCPC explained that its involvement in the sector was driven by multiple consumer complaints related to unclear charges, unexplained deductions, aggressive recovery methods, weak disclosure practices, and poor accountability among some digital lending and advance service providers.
To address these concerns, the commission said it introduced the DEON Consumer Lending Regulations in July 2025.
The framework, according to FCCPC, was designed to protect consumers and reduce harmful practices that had weakened trust in the market.
The commission urged the public to disregard false information and rely only on official statements regarding regulatory decisions.
